Spam

Concerned that your emails are going into Spam? Are your calls not reaching patients?

 

Emails going into Spam

There are two mains ways we'd advise clients address this:

1. Integrate your email agent:

Integration with Gmail or Outlook will make it such that your emails are literally being sent from that account (vs from yourcompany.tellescope.io).

2. Let patients know to mark you as a safe sender

The more people mark you as a safe sender, the less likely it is for your emails to land in Spam.

 

Phone calls being marked as Spam

1. Setting up a callerID can help.

2. Submitting your profile for a SHAKEN/STIR program can help

 

The Tellescope team can help you set up both of these.