Tickets: Ticket Filters and Sorting

Ticket Filters can be used to filter out one or many columns

Single Column Filter:

• Click on the Filter Icon next to the column name
• Click the Data that you would like to Filter by from the List

Multi-Column Filter:

Click the Filter Icon next to the Shown Mine/Show All Button to open the Filter Modal to filter by the following:

Status:

• Open: Only shows open tickets
• Closed: Only shows closed tickets
• All: Shows open AND closed tickets

No-Owner:

• When enabled, only shows tickets without an owner

By Owner:

• Shows tickets owned by the specified teammates

Closed:

• Shows tickets closed between a certain time range

Fields:

• Allows you to filter by any built-in or custom fields that you specify

Sorting

• Column Sorting can be used to Sort rows in Ascending or Descending order